Privacy Notice and Policy
I (Tim Chalice) recognise the importance of protecting your privacy, in line with my legal responsibilities. This notice is to advise you how I use any personal information you share with me, via my website. This notice also covers use of your personal information when you purchase through this website. Your continued use of this site signifies your assent to this Privacy Notice and Policy.
Personal information we collect
I collect your personal information when you enter your details on forms on this website, when you contact me (in writing, by post, email, or by phone). I use your personal information only to send you the information or products you have requested from me.
Purchases of services or products
When you purchase a service or product via this website, I will use the data supplied to fulfil your order.
Why I collect your personal information
I collect your personal information to:
• provide you with products and services that you may request from me
• check your identity to protect security and prevent fraud, when you use these services
• improve and develop my services
• meet my legal obligations
Storing your bank and payment card details
I do not hold any bank payment card details, these are held securely by our nominated payment partner, Paypal.
Who I share your personal information with – third parties
Your personal information is only used by me for the purpose(s) detailed above.
I share your personal information with select third party business partners where it is necessary to do so, for the purpose of providing the product or service you have enquired about, or purchased via this website.
I will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:
• prevention and detection of crime
• the prevention of fraud against Tim Chalice, third parties or customers,
• to prevent money laundering
• for identity verification
• for the purpose of legal proceedings
I do not sell your personal information to any other third party, for any reason whatsoever. I do not use automated call services and I do not record telephone calls for training, or other purposes.
In cases where your personal information has been passed to a third party as part of provision of a product or service purchased, you may need to contact the third party directly in relation to their continued use of your personal information.
How I keep your personal information secure
I am committed to keeping your personal information secure. All personal information collected via my website is stored on a secure server to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
I will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. I encourage you to advise of any changes to your information and, if you are subscribed to my newsletter, by accessing the ‘Update Profile’ link available at the top of every newsletter
Where you have opted-in to receive news, periodic offers, or promotional email marketing, I will use only relevant personal information to contact you.
I send out a newsletter at the start of each month with news, Kirtan, workshop and new release information, periodic offers, or promotional email marketing. This is only sent to those who have opted-in and signed-up to the newsletter via the sign-up form on the website or by supplying their details solely for this purpose at a Kirtan or workshop. When you sign-up via the website you will be sent a verification email. Only when you have clicked the link in the email will your newsletter subscription be activated. The newsletter database and sign-up process is hosted by MailChimp.
Updating your preferences (Newsletter)
You can change your personal information (name and email address) for receiving the newsletter by clicking ‘Update Profile’, available at the top of every newsletter.
If you no longer wish to receive my newsletter please use ‘Unsubscribe from this list’ link available at the top of each newsletter or by emailing me at [email protected] quoting ‘please unsubscribe me’ in the subject line.
Requesting a copy of your personal information
If you wish to request, amend, delete or move details of personal information held on systems and stored by Tim Chalice please contact me at [email protected] I will honour these requests within one month of receiving them.
Where we collect your personal information from
Tim Chalice collects your personal information directly from you when you complete a form on the website, order a product or service, attend a workshop or sign-up to our newsletter.
Transferring personal information outside of the UK
Tim Chalice may need to transfer your personal information to third parties located outside the UK. If we do, we will ensure that information is protected to a level which meets the requirements of UK law.
The data controller responsible for the website is Tim Chalice.
Links to third party websites
This website, emails and social media pages may contain links to websites operated by third parties. Tim Chalice is not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.
Changes to our Privacy Notice and Policy
I review this privacy notice and policy regularly and will display the current version on this webpage.
How to contact us
If you have any questions about how I am using your personal information, please email [email protected]
Telephone: +44 (0) 7443 483342
Last updated: 16th May 2018